FAQ’s

Preparing your files for printing

The quality of the final print is determined by the quality of the file you send us. We work only in RGB and ideally Adobe RGB (aRGB). We can print using sRGB but that may compromise on some colour detail.

Does size mater?

Ideally the file resolution should match the print size, width x hight x 300PPI. We do realise that it’s not always possible to have the correct resolution file. However, our software will up the resolution to the required size using some pretty fancy fractal maths, though please bear in mind that it’s still adding information that doesn’t actual exist in the original file. If your file needs to be enlarged to fit the print size, let our software do it for you rather than Photoshop.

What file format should I use?

If you’re looking for the very best in print quality then a .TIF file is you best solution. We can also print using a .JPG saved at maximum quality.

What are my delivery options?

You have several options. Films, once they have been scanned and the files have been sent to you, we will send negatives back to you via Royal Mail Special Delivery. Prints are normal shipped via Royal Mail, 48 hour Signed. You can also opt for local drop off or collection.

How long will my order take?

It normally takes 4 to 5 days to process your order before dispatch, if that’s going to differ we will always let you know.

How do I get my files to you for printing?

You send your files for printing to us via wetransfer, you find the details here on how to do that.

Do you have a price list

Yes, you can view our film scan and Giclée print price list here. Our scans start from as little as £8.00 and our Giclée prints from £6.57

Shipping

How we ship your work.

UK:

Prints 12×8 or smaller are shipped in an envelope / signed for

Prints larger than 12×8 shipped in a postal tube / signed for

Film is shipped via Royal Mail Next Day Special Delivery

You can also upgrade to Royal Mail Next Day Special Delivery for all items

 

Republic of Ireland:

Prints 12×8 or smaller are shipped in an envelope / signed for

Prints larger than 12×8 shipped in a postal tube / signed for

Film is shipped, tracked and signed for

You can also upgrade to tracked and signed for, for all items

Content is protected. Right-click function is disabled.